Weir Minerals launches first service centre in Germany
Weir Minerals has launched a new servicing base in Essen/Germany, to support its growing customer base across Central Europe. The official opening ceremony for the centre took place on 06.09.2011. The company has supplied mineral processing equipment including pumps, valves and filtration systems to the German market for more than 30 years, and the new 600 m² facility will provide a permanent servicing and supply base to enhance after-sales support. A team of Weir Minerals service technicians will be based at the centre, allowing larger repairs and maintenance to be carried out nearby in Germany.
The business says that the service centres strategic location will provide faster turnaround of repairs and enable customer-specific regular service programmes, maximising mean-time between failures and ensuring minimum downtime when replacements are needed. The location was chosen because of its proximity to many of Weir Minerals’ key clients which have active operations within a 100 km radius. Along with Weir Minerals’ existing German sales office in Heilbronn the facility will serve as a base for Weir Minerals’ team of mobile engineers which supports customers across the country and beyond.
Tony G Locke, Managing Director of Weir Minerals Europe, said: “This is a landmark move for Weir Minerals’ business in Germany and an important step towards achieving our target of expanding our service support provision for clients across Central Europe. We have been serving customers across the region since 1977 and have recently achieved significant growth in our customer base. The new engineering facility will further improve our response speed for reactive repair work and also improve the efficiency of the managed maintenance services.”
Weir Minerals Europe delivers end-to-end solutions for all mining, transportation, milling, processing and waste management processes across a range of industries and in over 30 different territories.
